PRIVACY AND COOKIE NOTICE

Last Updated: November 2021

This notice describes how Young & Co.’s Brewery, P.L.C., and its group of companies, (we, us or our) use cookies and collect (and then process) personal data obtained from you when you visit our websites or use our mobile application, On Tap (together our Digital Applications).

You acknowledge and agree that your personal data may be processed in accordance with this notice. Without this, we will be unable to provide you with certain marketing communications.

  1. INTRODUCTION

We are the data controller in respect of any personal data we collect about you.

We have appointed a data protection officer who is responsible for monitoring our data protection compliance.

  1. COLLECTION OF YOUR PERSONAL DATA

We collect and process the following information about you; this is for the purposes explained in section 3.

We may record or monitor telephone calls, emails, text messages and other correspondence for training purposes to improve the quality of our offering and to prevent and detect fraud.

  1. USE OF YOUR PERSONAL DATA

We may use your personal data for any or all of the following purposes:

For more information about our use of cookies and other similar technologies, see section 11.

  1. SHARING OF YOUR PERSONAL DATA

We sometimes need to share the personal information we process with other organisations and, where necessary or required, we may share your personal data, as a customer of Young’s with the following categories of third parties:

Furthermore, if this data is collected as part of an application process via

we may also share this data with the following:

  1. TRANSFER OF YOUR PERSONAL DATA OUTSIDE OF THE UK

Some third parties to whom we may transfer your personal data may be located outside of the UK, or the EU and EEA (which the UK deems to hold adequate data protection standards). In the event of a transfer, we will seek to ensure that appropriate safeguards to protect your data are in place which could include entering into a data transfer agreement with such third parties to ensure adequate protection for your information.

  1. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

We will process your personal data where it is necessary:

We may also process your personal data on the basis of any consent given by you. This consent may be updated by visiting our preference centre – see section 12*.

  1. PROTECTION OF YOUR PERSONAL DATA

We are committed to protecting your personal data and to keeping it safe and confidential. We will therefore ensure that appropriate technical and organisational physical, electronic and procedural safeguards are implemented to protect it. Access to your personal data will also be limited to our employees and certain third parties who process it on our behalf.

  1. STORAGE OF YOUR PERSONAL DATA

Your personal data will generally be stored for up to 5 years.

We may, however, keep your personal data for longer than 5 years if we need it to fulfil our contractual obligations to you, the law requires us to maintain it for a longer period or you have not withdrawn your consent.

  1. YOUR RIGHTS

You have the following rights, albeit some of them only apply under certain circumstances:

To exercise any of these rights, please contact us – see section 12.

If you want to amend your personal data or preferences, please visit our preference centre – see section 12*.

  1. CONNECTING TO THIRD PARTY SERVICES INCLUDING SOCIAL NETWORKS

Our offering may contain links to third-party apps, services, tools and websites that are not affiliated with, controlled or managed by us (including Facebook, Instagram, LinkedIn and Twitter) and these services and links may also include social networking features (such as the Facebook “Like” button and widgets, “Share” buttons, and other interactive mini-programs). Additionally, you may choose to use your own social networking logins from, for example, Facebook or LinkedIn to log into some of our services. If you choose to connect using a social networking or similar service, we may receive and store authentication information from that service to enable you to log in and other information that you may choose to share when you connect with these services. These services may collect information, such as the web pages you visited and IP addresses, and may set cookies to enable features to function properly. We are not responsible for the security or privacy of any information collected by these third parties. You should review the privacy statements or policies applicable to the third-party services you connect to, use or access as the privacy practices of these third parties will be governed by their own privacy statements. If you do not want your personal information shared with your social media account provider or other users of the social media service, please do not connect your social media account with your account for the services we provide and do not participate in social sharing.

  1. COOKIES

We collect data about how you interact with our Digital Applications through the use of cookies and other similar technology.

What is a cookie?

Cookies are small text files containing small amounts of information which are downloaded to your computer or mobile device when you access our Digital Applications. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Why do we use cookies?

Cookies are useful because they allow our Digital Applications to recognise your device. We use them to make our Digital Applications work, or work more efficiently, as well as to store information about your preferences or past actions. You can find out more information about cookies at www.allaboutcookies.org.

We also use cookies to enhance and improve your online experience (for example, by remembering your language and/or preferences) and to understand better how our Digital Applications are used. Cookies may tell us, for example, whether you have visited our Digital Applications before or whether you are a new visitor. They can also help to ensure that adverts seen online are more relevant to you and your interests. They cannot be used to identify you personally.

What types of cookies do we use and how?

We use the following types of cookies:

These cookies may be served directly by us to your computer or mobile device (so-called ‘first-party cookies’) or by one of our service providers (so-called ‘third-party cookies’). A first-party cookie is only used by us to recognise your computer or mobile device when you revisit, or access content via, our Digital Applications. Third-party cookies can be used to recognise your computer or mobile device across different websites (and are most often used for analytical and advertising purposes).

What purposes do we use cookies for?

We use cookies for the purposes stated below:

What particular cookies do we use?

The following are our own cookies; they are controlled by us and used to provide information about usage of our Digital Applications. These are all session cookies and automatically expire when you close down your browser:

We use a number of suppliers who may also set cookies on our websites on their behalf. We do not control the use of these cookies, so you should check the third-party websites for more information about them.

 

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc_utmt
_utmz
_ga
_gat

_gat_0

_gat_1
_gid

_gcl_au
1P_JAR
SIDCC

These cookies are used to collect information about how you use our Digital Applications. We use the information to compile reports and to help us improve the Digital Applications. The cookies collect information in an anonymous form, including the number of visitors to the Digital Applications, where visitors have come to the Digital Applications from and the pages they visited.

 

Google Privacy

 

Share This _uset
_stid
Tracks what is being shared and by whom. Share This Privacy
YouTube VISITOR_INF
O1_LIVE
APISID
HSID
LOGIN_INFO
PREF
SAPISID
enabledapps.
uploader
Google uses these cookies to measure the number and behaviour of YouTube users, including information that links your visits to our websites with your Google account if you are signed in to one. Google Privacy
Facebook datr
lu,_fbp

fr

Facebook Social Plugins – embedding Facebook content. Facebook Privacy

 

 

 

Twitter _twq Tracking information and advertising Twitter Privacy policy
Google Maps NNID
PREF
APISID
HSID
Google uses these cookies to measure the number and behaviour of Google Maps users. Google Privacy

 

New Relic JSESSIONID
NREUM
NRAGENT
Used to store a session identifier so that New Relic can monitor session counts for an application. New Relic Cookies
Double Click test_cookie
Id
ide
_drt_
The advertisements that drive traffic to our Digital Applications (when shown) are served by a third-party ad serving provider called DoubleClick. The cookies accompanying the ads allow monitoring of the effectiveness of the ads (for example by using statistical analysis cookies) and make the ads more relevant to you. Google Advertising Info
Crazy Egg ceg
adxs
cean
These cookies are placed by Crazy Egg, a platform that produces heatmaps that allow us to analyse how users engage with our websites. Crazy Egg Privacy
LinkedIn UserMatchHistory Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences LinkedIn Privacy Policy

 

Acteol (an Access Company) AtreemoTrackingLbr.init To identify the page(s) that a customer visits, to allow us to tailor our marketing message to provide more relevant content Access Privacy
  1. CONTACT INFORMATION AND UPDATING YOUR PREFERENCES

If you have any concerns, please contact us at Riverside House, 26 Osiers Road, Wandsworth, London, SW18 1NH (marked for the attention of our Data Protection Officer), via phone (020 8875 7000) or via email(privacy@youngs.co.uk).

To unsubscribe from any of our marketing-related activities, please follow the link at the bottom of any of our e-communications.

Alternatively, please contact us at privacy@youngs.co.uk and we will process your request.

If you wish to make changes personal data collected within the On Tap App, or to delete your account, please email ontap@youngs.co.uk

From time to time we may tailor email marketing activities based on any preferences you have informed us of, for example specific Young’s pubs or hotels or personal interests. These can be updated via the preference centre, which is accessible from any of the emails that we send you.

  1. CHANGES TO THIS NOTICE

Any changes we make to our privacy notice in the future will result in publication of an updated notice on this page and, where appropriate, notified to subscribers via email.

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Terms & Conditions

ORDERS AND PAYMENT

When you give The Bull your credit or debit card details you are confirming that you are either the card holder, or that you have permission from the card holder to use the card to order from us. All payments made to The Bull on our website are managed securely by Stripe. You can pay by Visa, MasterCard, and American Express. We reserve the right to reject or cancel any order. If this happens we will contact you to explain why and refund any money you have paid us for that order.

REFUNDS AND RETURNS

Gift vouchers cannot be returned of refunded.

Terms of use

Our gift vouchers may be used towards purchases of food, drink and accommodation at The Bull. All gift vouchers are valid for a period of 12 months from the date of purchase. Gift vouchers must be used by the expiry date stated. Vouchers must be redeemed against one purchase and change cannot be given.

DELIVERY

Vouchers can be bought and collected from The Bull free of charge

Vouchers are mailed 1st class in a branded gift box for a charge of £4.95. Vouchers cannot sent by email.   If your order goes missing, or is damaged, between dispatch and delivery, we will send you a replacement order as soon as we can. Delivery takes place when products are left at your delivery address or with someone else in accordance with your instructions. We cannot supply VAT receipts for gift voucher purchases. Receipts can be issued on the redemption of the voucher.

PRIVACY

We take your privacy very seriously and will only pass your details on to 3rd parties when necessary to fulfill your order e.g. couriers. We'll never ever sell your data. We may from time to time email you about any offers or promotions that we are running.

PRODUCTS AND PROMOTIONS

Any promotions, discounts or vouchers are single use only and not to be used in conjunction with any other promotion, discount or voucher unless otherwise stated. We reserve the right to change or withdraw products offered by us and that are displayed on our website without notice.